WORKING PHONES

Each mobile phone sold should match the make and model in the sale order and meet the following conditions:
• It must switch on and off.
• Be complete with battery and back cover
• The integral bodywork should have no cracks, missing plastics / metal and there should be no missing buttons.
• The bodywork should not be hanging off the main body of the phone in any way.
• The LCD must be working and power up correctly and fully beyond the network ‘Welcome Note’.
• The LCD must have no lines or missing pixels.
• The screen must be intact with no cracks.
• There should be no liquid damage.
• A white screen does not constitute a working phone.
• If the phone has a touch screen the touch screen must be fully functional.
• The stylus must be included if originally sold with the mobile
• Slider mechanisms must function correctly.
• The phone must be fully working and fully functional.
• It must have no fake or non-original components
• Apple iPhones and iPads – All standard functionality and software must be in working order.

NON-WORKING PHONES

If your mobile does not adhere to the working conditions it will be classified as non-working. Non-working mobiles should meet the following conditions:
• It must not be crushed.
• It must not be broken in half or bent in any way.
• There must not be liquid damage.
• No integral parts such as camera, LCD etc. should be missing.
• No integral parts should be detached from the main body of the phone in any way or be missing.
• Apple iPhones and iPads must have ALL components and buttons still attached to the handset.

WORKING APPLE IPHONES

Each Apple iPhone sold should match the make and model in the sale order and meet the following conditions:
• It must be on an Australian network
• It must switch on and off.
• It must be complete with SIM tray and all buttons.
• All buttons must function correctly
• The integral bodywork should have no cracks, missing plastics, screws or metal.
• The LCD must be working and power up correctly and fully beyond the ‘Welcome Note’.
• The LCD must be intact with no cracks, lines or missing pixels.
• There should be no liquid damage.
• A white screen does not constitute a working iPhone.
• The touch screen must be fully functional.
• All standard functionality and software must be in working order.
• It must have no fake or non-original components

NON-WORKING APPLE IPHONES

If your Apple iPhone does not adhere to the working conditions it will be classified as non-working. Non-working Apple iPhones should meet the following conditions:
• It must be on an Australian network
• It must not be crushed.
• It must not be broken in half or bent in any way.
• There must not be liquid damage.
• No integral parts such as buttons, camera, LCD etc. should be missing.
• No integral parts should be detached from the main body of the phone in any way or be missing.

Please be aware:
We do not accept stolen or barred handsets. By submitting an order through our site you warrant that your mobile phone(s) comply with these terms.
If a phone fails to meet our terms and conditions we will change your order according to the condition or the model of mobile phone(s) that you have sent us.
We will endeavour to remove any SIM or Memory cards left in phones we receive and destroy them. We accept no liability or responsibility in the event that any phone that has been sent with its SIM card incurs any charges. You shall continue to be responsible for any such charges.
You are responsible for cancelling any airtime contract linked to each mobile phone. We are not responsible for any call costs that may be incurred arising before, or after, receipt of your mobile phone, or arising from any other circumstances whatsoever. Fonebank.com.au reserves the right to reject any handset it does not deem acceptable.